; Deutsche Post DHL Customer Story

CUSTOMER STORY

DHL Group builds digital services to achieve time and cost savings and increase process quality

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Increasing connectivity was the main objective for DHL Group. In order to orchestrate the multiple technologies and applications used across the enterprise, the world’s leading courier company deployed Bizagi's low-code process automation platform globally enabling end-to-end automation of 24 processes.

Read the full case study to discover how DHL Group achieved:

  • 95% automation ratio of Duty Billing Process
  • A Vendor Master Data Management portal accessed by 320,000 global users
  • Processing of 2 two million cases per year