; Deutsche Post DHL Customer Story


Deutsche Post DHL builds digital services to achieve time and cost savings and increase process quality

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Increasing connectivity was the main objective for Deutsche Post DHL. In order to orchestrate the multiple technologies and applications used across the enterprise, the world’s leading courier company deployed Bizagi's low-code process automation platform globally enabling end-to-end automation of 24 processes.

Read the full case study to discover how Deutsche Post DHL achieved:

  • 95% automation ratio of Duty Billing Process
  • A Vendor Master Data Management portal accessed by 320,000 global users
  • Processing of 2 two million cases per year